Platform Rules Member Agreement Philippines

swerte99 Terms and Conditions

These Terms and Conditions govern your use of the swerte99 platform. By registering an account or accessing any part of the site, you agree to be bound by the rules set out below. Please read them carefully before you start playing.

Last updated: June 2025

1. Eligibility and Account Registration

To register and use swerte99, you must be at least 21 years of age and a resident of the Philippines or otherwise permitted by applicable law to access online entertainment platforms of this nature. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each person may hold only one account — duplicate accounts are not permitted and may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the support channel available in your dashboard.

swerte99 reserves the right to verify your identity at any point and may request supporting documents before processing withdrawals or activating certain account features. Failure to provide requested verification documents within a reasonable timeframe may result in temporary account restrictions. Accounts found to belong to individuals who do not meet the eligibility criteria will be closed and any pending balances handled in accordance with applicable regulations.

2. Deposits, Withdrawals and Transactions

All transactions on swerte99 are conducted in Philippine pesos (₱). Deposits are credited to your account once the payment has been confirmed through the relevant local payment channel. Minimum and maximum deposit amounts, as well as processing times for each available method, are detailed in the FAQ section. swerte99 does not charge fees on standard deposits, though your payment provider may apply their own charges — please check with your provider before transacting.

Withdrawal requests are processed subject to identity verification and compliance checks. swerte99 aims to process approved withdrawals promptly, but processing times may vary depending on the payment method selected. Funds may only be withdrawn to a payment method that belongs to the registered account holder — third-party withdrawals are not permitted. swerte99 reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity or a breach of these Terms.

3. Platform Use and Fair Play

swerte99 is intended for personal entertainment use only. You agree not to use the platform for any commercial purpose, and not to attempt to manipulate, exploit, or interfere with any game, betting market, or system feature in a way that is not consistent with normal, legitimate play. The use of automated software, bots, scripts, or any third-party tool designed to gain an unfair advantage is strictly prohibited and will result in immediate account suspension. All activity on the platform is monitored to ensure fairness and integrity for every member.

Any attempt to collude with other members, abuse promotional structures, or exploit technical errors for financial gain is considered a breach of these Terms. swerte99 reserves the right to void any activity and withhold associated funds where a breach is identified. Members are expected to engage with the platform in good faith at all times. If you encounter a technical error or an unusual result during any session, you are required to stop and report it through your account dashboard rather than continuing to take advantage of the situation.

swerte99 operates sports betting markets and live casino-style entertainment. Outcomes in all games and markets are determined by the relevant event results or certified random number generation processes, as applicable. swerte99 does not guarantee any particular outcome and accepts no liability for losses arising from normal platform activity. All decisions made by swerte99 regarding disputed outcomes are final, subject to the formal dispute process described in the FAQ.

4. Account Security and Responsibility

You are fully responsible for keeping your swerte99 account credentials secure. Do not share your username, password, or any one-time verification codes with any other person. swerte99 will never ask for your password via email, chat, or any other channel — any communication requesting your password should be treated as fraudulent and reported immediately. If you believe your account has been accessed without your authorisation, contact support through your dashboard and change your password without delay.

swerte99 cannot be held liable for losses resulting from your failure to maintain the security of your account credentials. Any activity carried out using your login details will be treated as authorised by you unless you have previously notified us of a security concern. Members are encouraged to use a strong, unique password and to log out of their account after each session, particularly when using a shared or public device. Enabling any additional security features available in your account settings is strongly recommended.

5. Responsible Gaming

swerte99 is committed to providing a safe and enjoyable entertainment environment for all Filipino members. We strongly encourage all members to set personal limits on their activity and to take regular breaks. If you feel that your use of the platform is becoming problematic, we urge you to visit the Responsible Gaming page, where you will find practical tools and guidance to help you stay in control. Self-exclusion options and deposit limit settings are available directly from your account dashboard.

swerte99 will never encourage members to chase losses or to exceed limits they have set for themselves. Any member who contacts us with a concern about their gaming behaviour will be treated with respect and confidentiality, and will be directed to appropriate support resources. We reserve the right to apply account restrictions proactively if we identify patterns of activity that suggest a member may be experiencing difficulties. The wellbeing of our members is a priority, and responsible gaming is a core part of how swerte99 operates.

6. Prohibited Activities

The following activities are strictly prohibited on swerte99 and will result in immediate account suspension and potential forfeiture of funds: using the platform for money laundering or any other illegal financial activity; providing false identity information during registration or verification; opening multiple accounts to circumvent restrictions or claim benefits more than once; and engaging in any form of fraud, including chargebacks on legitimate transactions. swerte99 cooperates fully with relevant authorities in the Philippines in cases involving suspected illegal activity.

Members must not attempt to access the platform using VPN services, proxy servers, or any other method intended to disguise their true location or identity. Accessing swerte99 from a jurisdiction where online entertainment platforms of this type are prohibited is the sole responsibility of the member. swerte99 reserves the right to restrict access from certain regions at any time without prior notice. Any winnings generated through prohibited activity will be voided andthe relevant account closed permanently.

7. Changes to These Terms

swerte99 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, members will be notified through a notice on the platform or via the contact details associated with their account. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any changes. The date at the top of this page reflects when the Terms were last updated.

If you do not agree with any updated Terms, you should stop using the platform and contact support to discuss your account. swerte99 will always aim to give reasonable notice before significant changes take effect. Minor clarifications or corrections that do not materially affect member rights may be made without specific notification. The most current version of these Terms will always be available at this page.

8. Limitation of Liability

swerte99 provides its platform on an "as available" basis and does not warrant that the service will be uninterrupted, error-free, or free from technical issues at all times. To the fullest extent permitted by applicable Philippine law, swerte99 shall not be liable for any indirect, incidental, or consequential losses arising from your use of or inability to access the platform. This includes, but is not limited to, loss of data, loss of profits, or any disruption to your entertainment experience caused by factors outside our reasonable control. swerte99's total liability to any member in connection with these Terms shall not exceed the net deposits made by that member in the thirty days preceding the relevant claim.

Nothing in these Terms limits swerte99's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Philippine law. If you experience a technical issue that you believe has affected the outcome of a game or bet, you must report it through your account dashboard within 72 hours of the incident. Claims submitted outside this window may not be considered. swerte99 will investigate all reported technical issues in good faith and communicate the outcome to the member concerned within a reasonable timeframe.

9. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through swerte99's internal support process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Members are encouraged to raise any concern through the account dashboard in the first instance, as many issues can be resolved quickly without the need for formal proceedings. swerte99 is committed to handling all disputes fairly, transparently, and in a timely manner.

If a dispute relates to a specific game outcome or transaction, please include the relevant reference number, date, and a clear description of the issue when submitting your report. swerte99 will acknowledge receipt of all formal dispute submissions within five business days and aim to provide a full response within thirty business days. Where a dispute cannot be resolved to the satisfaction of both parties through internal channels, members may seek independent advice or pursue remedies available under Philippine consumer protection legislation. swerte99 will cooperate fully with any lawful regulatory inquiry or investigation.

10. Contact and Support

If you have any questions about these Terms and Conditions, or if you need assistance with your account, the best starting point is the FAQ page, which covers the most common queries in plain language. For matters that require direct support, you can reach the swerte99 team through the support channel available inside your account dashboard once you are logged in. swerte99 aims to respond to all support enquiries within one business day. For general written correspondence, you may also contact us at [email protected] — please include your registered account name and a clear description of your query to help us assist you as efficiently as possible.

swerte99 is committed to providing helpful, respectful, and timely support to all Filipino members. Our support team is available to assist with account queries, transaction questions, responsible gaming concerns, and any other matter covered by these Terms. We do not provide support through third-party social media channels, and any account claiming to represent swerte99 on external platforms should be treated with caution. Always access support through the official dashboard or the contact address listed above to ensure your query is handled securely.

Common Questions About These Terms

Quick answers to what Filipino members ask most about the platform rules.

The minimum age to register and use swerte99 is 21 years old, in line with Philippine regulations governing online entertainment platforms. During the registration process, you will be asked to confirm that you meet this requirement. swerte99 may request identity documents at any time to verify your age, and accounts found to belong to underage individuals will be closed immediately. If you are unsure whether you meet the eligibility criteria, please review the full eligibility section above or visit the FAQ page for more details.

No — each person is permitted to hold only one swerte99 account. Opening duplicate accounts is a breach of these Terms and may result in all associated accounts being suspended and any pending balances being forfeited. If you have accidentally created more than one account, contact support through your dashboard as soon as possible to resolve the situation. swerte99 uses automated systems to detect duplicate registrations, so it is always better to address the issue proactively rather than wait for a restriction to be applied.

When material changes are made to these Terms, swerte99 will notify members through a notice displayed on the platform or through the contact details linked to your account. The "Last updated" date at the top of this page will also reflect any revision. We recommend checking this page periodically so you are always aware of the current rules. If you have questions about a specific change, the FAQ section is a good starting point, and support is available through your account dashboard for more detailed queries.

Breaching these Terms may result in a range of actions depending on the severity of the violation, from a temporary account restriction through to permanent closure and forfeiture of funds. In cases involving suspected illegal activity, swerte99 will cooperate with relevant Philippine authorities. If you believe a restriction has been applied to your account in error, you can raise a dispute through the support channel in your dashboard. swerte99 aims to handle all cases fairly and will communicate the reason for any action taken against an account wherever it is lawful to do so.

In most cases where an account is restricted for investigation purposes, legitimate funds are held securely and returned to the member once the review is complete and no breach is confirmed. Where a breach of these Terms is established, swerte99 reserves the right to withhold funds associated with the prohibited activity. Any decision to withhold funds will be communicated to the member in writing, along with the reason for the decision. Members who disagree with a funds decision may raise a formal dispute through the dashboard support channel, and swerte99 will review the case in accordance with the dispute process outlined in the FAQ.

Questions? We're Here to Help.

If anything in these Terms is unclear, the FAQ section covers the most common queries in plain language. You can also reach support directly from your account dashboard once you are logged in.